Terms of Use
Please read these Terms of Use carefully before using the Little Makers (“we”, “us”, or “our”) website (the “Website”). They govern your access to and use of our Website.
1. Acceptance of Terms
By accessing and using the Website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Website.
2. User Conduct and Acceptable Use
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behaviors include, but are not limited to:
- Using the Website in any way that could damage, disable, overburden, or impair the Website.
- Attempting to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website or attempting to circumvent any restrictions, conditions, or technological measures imposed on your use or on your access of the Website.
- Engaging in any form of data mining, scraping, or extraction.
- Uploading or transmitting any viruses, malware, or other harmful code.
- Engaging in any harassing, abusive, or unlawful conduct.
We reserve the right to suspend or terminate your access to the Website if you violate these terms.
3. Purchase, Payment, Shipping, and Delivery
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Pricing and Payment: All prices displayed on the Website are in Canadian dollars and are subject to change without notice. You agree to pay the price indicated for products at the time of purchase, as well as any applicable sales taxes and shipping fees. We accept payment by major credit cards, Shop Pay, Google Pay, Apple Pay, PayPal, and others. By submitting your payment information, you authorize us (or our third-party payment processors) to charge the applicable amount.
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Shipping and Delivery (Dropshipping): We utilize a dropshipping model, meaning that the toys you purchase will be shipped directly to you from our suppliers, primarily located in China. Please be aware that shipping times may be longer than for domestic shipments. Estimated delivery times will be approximately 20 business days from the date of purchase, but these are estimates only and are not guaranteed. You acknowledge that there may be non-refundable costs including additional customs duties, import taxes, or brokerage fees that are your sole responsibility and may be collected upon delivery.
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Refunds, Returns, and Exchanges:Our refund, return, and exchange policy is outlined on our Refund/Return Policy page. Please review this policy carefully before making a purchase.
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Order Acceptance:Your placement of an order does not necessarily guarantee acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. If we cancel your order, we will notify you and issue a refund if payment has been processed.
4. Product Information, Disclaimers, and Age Grading
As the retailer, we are committed to offering products that meet Canadian safety standards for children's toys. As such, we undertake reasonable efforts to vet our suppliers and request ISO and other safety compliance documentation; however, you acknowledge that the ultimate responsibility for product safety lies with manufacturers and with your. Health Canada retains the authority to order recalls of any products deemed to be unsafe.
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Accuracy of Product Descriptions:We strive to provide accurate and up-to-date product descriptions on our Website. However, we do not warrant that the descriptions, images, pricing, or other content are error-free. If you receive a product that does not conform to its description, your sole remedy is to return it in unused condition in accordance with our return policy.
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General Product Disclaimer: Please note that product packaging and accompanying materials may contain more or different information than what is displayed on our Website, including but not limited to country of origin, specific warnings, and assembly instructions. While we take reasonable steps to ensure the safety and quality of the toys we sell, we provide our products on an “as-is” and “as-available” basis. You acknowledge that we utilize a dropshipping model and do not directly manufacture or control the manufacturing process of these products. Therefore, to the extent permitted by law, we do not make, and we hereby expressly disclaim, any express or implied warranties, representations, or endorsements whatsoever, including liability for defects or safety issues arising from the manufacturing process, implied warranties of merchantability or fitness for a particular purpose. This does not affect your statutory rights.
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Specific Warnings for Children's Toys:
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Warning Labels: You are advised to always read labels, warnings, and directions provided with the product before use.
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Parental Supervision:Adult supervision is strongly recommended for the use of all toys purchased from our Website. Toys can present choking hazards due to small parts, and sharp edges or points may cause injury during play. Parental judgement in the ability and context of play is advised to ensure safe use of all toys.
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Age Grading: Please carefully review the recommended age grading provided for each toy. Some toys may contain small parts that could pose a choking hazard for children under a certain age (typically under 3 years). Please keep such toys away from younger children. It is the sole responsibility of the parent or legal guardian to determine the suitability of a toy for their child's age and developmental stage and to provide appropriate supervision during use of the toy.
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Warning Labels: You are advised to always read labels, warnings, and directions provided with the product before use.